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FELIX User's Satisfaction Survey.
The intent of this survey is to provide a measure of success and to define opportunties for future improvement.
If you have any questions about this survey, or require additional clarification with any of the questions, please contact me on FaceBook
R.G. Erhart
RATING
Overall, how satisfied are you with FELIX.
General Information
Your Work Group:
Have you attended training for FELIX within the last year?
YES NO
Overall Functionality: Data Input (import file), Basic Function/Calculation (eg. Provides the calculations needed, etc.), Output (eg. Graphic output is appropriate)
Overall Functionality meets…
Overall Support: Training, On-Line Help, Hot Line Support, Public Forums, etc.
Overall Support meets…
Overall Ease of Use: Ability to find and use a function, consistent from version to version, consistent from module to module, etc.
Overall Ease of Use meets…
Overall Satisfaction with FELIX
Overall, how satisfied are you that Felix V2.6 meets your needs and expectations?
FUNCTIONALITY
Check all that apply. Identify the module(s) and/or Specialized Applications in which improvements would most benefit you and would increase the rating you gave in the Overall Functionality question above.
Module
D-LOGH
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
DR-PARM
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Trend
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
TRI-Linear
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
X-Y
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Summary (TEXT)
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Analysis of Designed Experiments
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Prescriptions
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Variance Budgeting
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
SDIS
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Data Export
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Master Data Editor
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Specialized Applications
Print Grain Index
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Print Computations
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Efficiency Calculations
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
Transforms
FUNCTIONALITY EASE OF USE DON'T USE DON'T NEED N/A
SUPPORT
Check all that apply. Identify the area(s) in which improvements would most benefit you and would increase the rating you gave in the Overall Support question above.
Support
Training Classes
QUALITY AVAILABILITY/TIMELINESS N/A
On-Line Help
QUALITY AVAILABILITY/TIMELINESS N/A
Installations
QUALITY AVAILABILITY/TIMELINESS N/A
Public Forums
QUALITY AVAILABILITY/TIMELINESS N/A
Written Communications
QUALITY AVAILABILITY/TIMELINESS N/A
Response to Problems with the Application
QUALITY AVAILABILITY/TIMELINESS N/A
COMMENT(S)
If you enter your name here, the survey is no longer anonymous.
Comment(s)
Please provide any comments you may have regarding the FELIX application.
To have someone from the FELIX team contact you, please enter your name and phone number.
© Copyright 1999, 2013, R.G. Erhart, Erhart Consulting LLC™, Rochester New York
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