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RATING
Overall, how satisfied are you with FELIX.
General Information
Your Work Group:
MULTI R&D 48 %
BLANK 20 %
SYSTEMS MANU 8 %
SINGLE LAYER 8 %
MULTI COMM 8 %
QUALITY 4 %
BUSINESS UNIT 4 %
Have you attended training for FELIX within the last year?
NO 64 %
YES 36 %
Overall Functionality: Data Input (import file), Basic Function/Calculation (eg. Provides the calculations needed, etc.), Output (eg. Graphic output is appropriate)
Overall Functionality meets…
FEW 40 %
HALF 33.33 %
ALL 13.33 %
NONE 6.67 %
MOST 6.67 %
Overall Support: Training, On-Line Help, Hot Line Support, Public Forums, etc.
Overall Support meets…
FEW 46.67 %
HALF 26.67 %
ALL 20 %
MOST 6.67 %
Overall Ease of Use: Ability to find and use a function, consistent from version to version, consistent from module to module, etc.
Overall Ease of Use meets…
FEW 46.67 %
HALF 40 %
ALL 13.33 %
Overall Satisfaction with FELIX
Overall, how satisfied are you that Felix V2.6 meets your needs and expectations?
DIS SATISFIED 46.67 %
NEUTRAL 26.67 %
VERY SATISFIED 20 %
SATISFIED 6.67 %
FUNCTIONALITY
Check all that apply. Identify the module(s) and/or Specialized Applications in which improvements would most benefit you and would increase the rating you gave in the Overall Functionality question above.
Module
D-LOGH
BLANK 37.14 %
FUNCTIONALITY 25.71 %
DONTUSE 14.29 %
EASE 11.43 %
DONTNEED 11.43 %
DR-PARM
BLANK 64.29 %
EASE 14.29 %
FUNCTIONALITY 10.71 %
DONTUSE 7.14 %
DONTNEED 3.57 %
Trend
BLANK 64.29 %
EASE 14.29 %
FUNCTIONALITY 10.71 %
DONTUSE 7.14 %
DONTNEED 3.57 %
TRI-Linear
BLANK 64.29 %
EASE 14.29 %
FUNCTIONALITY 10.71 %
DONTUSE 7.14 %
DONTNEED 3.57 %
X-Y
BLANK 75 %
FUNCTIONALITY 12.5 %
DONTUSE 12.5 %
Summary (TEXT)
BLANK 66.67 %
FUNCTIONALITY 11.11 %
EASE 11.11 %
DONTUSE 11.11 %
Analysis of Designed Experiments
BLANK 70 %
FUNCTIONALITY 20 %
DONTUSE 10 %
Prescriptions
BLANK 66.67 %
FUNCTIONALITY 11.11 %
EASE 11.11 %
DONTUSE 11.11 %
Variance Budgeting
BLANK 66.67 %
FUNCTIONALITY 11.11 %
EASE 11.11 %
DONTUSE 11.11 %
SDIS
BLANK 70 %
DONTUSE 20 %
FUNCTIONALITY 10 %
Data Export
BLANK 77.78 %
EASE 22.22 %
Master Data Editor
BLANK 75 %
FUNCTIONALITY 12.5 %
DONTUSE 12.5 %
Specialized Applications
Print Grain Index
BLANK 66.67 %
FUNCTIONALITY 11.11 %
EASE 11.11 %
DONTNEED 11.11 %
Print Computations
BLANK 50 %
FUNCTIONALITY 20 %
DONTUSE 20 %
EASE 10 %
Efficiency Calculations
BLANK 62.5 %
DONTUSE 25 %
EASE 12.5 %
Transforms
BLANK 62.5 %
DONTNEED 25 %
EASE 12.5 %
SUPPORT
Check all that apply. Identify the area(s) in which improvements would most benefit you and would increase the rating you gave in the Overall Support question above.
Support
Training Classes
BLANK 70 %
QUALITY 20 %
AVAILABILITY 10 %
On-Line Help
BLANK 60 %
AVAILABILITY 30 %
QUALITY 10 %
Installations
BLANK 70 %
QUALITY 20 %
AVAILABILITY 10 %
Public Forums
BLANK 66.67 %
QUALITY 22.22 %
AVAILABILITY 11.11 %
Written Communications
BLANK 70 %
AVAILABILITY 20 %
QUALITY 10 %
Response to Problems with the Application
BLANK 60 %
QUALITY 20 %
AVAILABILITY 20 %
COMMENT(S)
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Comment(s)
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© Copyright 1999, 2013, R.G. Erhart, Erhart Consulting LLC™, Rochester New York
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